Manager – E-Commerce (Company Website)

Manager – E-Commerce (Company Website)
Location: Nairobi
Reporting To: Head of Sales / Operations
Industry: Sports Footwear, Sports Apparel, Accessories & Sports Equipment

Gross Salary: KES 55,000

Role Overview

Our client is seeking a hands-on E-Commerce Manager to fully manage and grow the company-owned website. The role is operational and performance-driven, focusing on Shopify backend management, online merchandising, digital campaigns, and inventory coordination within the sports retail sector.

Key Responsibilities

1. E-Commerce & Website Management

• End-to-end management of the company’s Shopify website.
• Upload, update, and maintain product listings (SKUs, descriptions, pricing, images, and variants).
• Manage promotions, discounts, and pricing updates in line with sales strategies.
• Oversee order processing, refunds, exchanges, and coordination with dispatch/logistics teams.
• Ensure website accuracy, functionality, and optimal user experience at all times.

2. Inventory & Stock Control

• Monitor online inventory levels and ensure accurate stock synchronization with physical stores/warehouses.
• Coordinate with procurement and warehouse teams to prevent stock-outs or overselling.
• Generate basic inventory and sales performance reports.

3. Creative & Digital Marketing

• Develop and manage website creatives, including banners, product images, and promotional materials.
• Edit and optimize product images using Adobe Photoshop and/or CorelDRAW.

• Plan and execute social media campaigns to drive website traffic and conversions.
• Ensure consistent brand presentation across the website and social media platforms.

4. Sales Performance & Reporting

• Track online sales performance, conversion rates, and customer behavior.
• Provide regular reports and insights to management on website performance and growth opportunities.
• Implement strategies to improve online sales, visibility, and customer engagement.

Qualifications & Experience

• Minimum 3–5 years’ experience in e-commerce management.
• Prior experience in sports footwear, sports apparel, accessories, or sports equipment is mandatory.
• Experience working with reputed brands in the same industry is required.
• Proven hands-on experience managing Shopify e-commerce platforms.
• Strong working knowledge of Photoshop and/or CorelDraw.
• Good understanding of digital marketing, social media, and online merchandising.
• Strong attention to detail, organizational skills, and ability to work independently.

Application Process

Interested candidates are invited to submit their CV and cover letter to careers@morsanhr.co.ke

Only shortlisted candidates will be contacted.