Operations Manager
Location: Nairobi
Type: Full-Time – 6 days a week
Budget: KES. 120,000 – 150,000
Our client, a dynamic and fast-growing company in the retail/FMCG sector, is seeking a highly skilled and experienced Operations Manager to join their team. This role is critical to driving operational excellence, ensuring seamless day-to-day operations, and contributing to the company’s strategic objectives.
Key Responsibilities:
• Develop and implement operational strategies to optimize efficiency and productivity across all business functions.
• Oversee supply chain management, inventory control, and distribution to ensure seamless delivery of products to customers.
• Manage and coordinate all aspects of store operations, including staffing, merchandising, and customer service.
• Establish and monitor key performance indicators (KPIs) to evaluate operational effectiveness and identify areas for improvement.
• Lead and mentor teams to foster a culture of excellence, accountability, and continuous improvement.
• Collaborate with cross-functional departments to ensure alignment on business goals and objectives.
• Drive compliance with company policies, health and safety regulations, and industry standards.
• Analyze financial data to optimize budgets and reduce operational costs while maintaining quality and service standards.
• Innovate and implement technology-driven solutions to streamline operations and enhance customer experiences.
Qualifications and Experience:
• A Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree is an added advantage).
• A minimum of 8 years of experience with 2 years within management in operations management within the retail, FMCG, or other fast-paced environments.
• Proven track record in managing supply chains, logistics, and multi-unit retail operations.
• Strong leadership skills with the ability to motivate and manage teams effectively.
• Exceptional analytical, problem-solving, and decision-making capabilities.
• Proficiency in using operational management tools and software.
• Excellent communication and interpersonal skills.
• Ability to thrive under pressure and adapt to changing business needs in a fast-paced
environment.
Key Attributes:
• Results-oriented with a strong focus on achieving organizational goals.
• Strategic thinker with a hands-on approach to implementation.
• High attention to detail and commitment to quality.
• Innovative mindset with the ability to identify and implement process improvements.
Application Process:
If you are a seasoned operations professional looking to take the next step in your career, we want to hear from you! Submit your updated CV detailing your experience and suitability for the role to careers@morsanhr.co.ke
Please note that only shortlisted candidates will be contacted.