Job Title: Debt Collector
Location: Nairobi
Position Type: Full-Time
Salary: Ksh 30,000
Job Summary:
Our client, who is a leading product financing company, is currently seeking a motivated and skilled Debt Collector to join their dynamic team. As a Debt Collector, you will play a crucial role in maintaining the financial health of our organization by managing outstanding accounts and ensuring timely collections. You will be responsible for engaging with customers, addressing their concerns, and negotiating repayment plans as needed.
Key Responsibilities:
- Contact customers via phone, email, or mail to collect outstanding debts.
- Maintain accurate records of collection activities and customer interactions.
- Negotiate payment terms and arrangements with customers.
- Provide excellent customer service while effectively managing difficult conversations.
- Collaborate with team members to meet collection targets.
- Stay informed about industry regulations and company policies related to collections.
Qualifications:
- Diploma or Degree; additional education in finance or business is a plus.
- Proven experience in collections, customer service, or sales is preferred.
- Strong communication and negotiation skills.
- Ability to handle sensitive information with confidentiality.
- Proficiency in using collection software and Microsoft Office Suite.
- Detail-oriented and able to work independently and as part of a team.
What They Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health insurance.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment.
Application Process:
If you are looking to take the next step in your career, we want to hear from you. Submit your updated CV detailing your experience and suitability for the role to careers@morsanhr.co.ke
Please note that only shortlisted candidates will be contacted
Job Location: Nairobi Office