DEBT COLLECTOR
Our client who is a leading product financing company is currently seeking a motivated and skilled Debt Collector to join their dynamic team.
As a Debt Collector, you will play a crucial role in maintaining the financial health of our organization by managing outstanding accounts and ensuring timely collections. You will be responsible for engaging with customers, addressing their concerns, and negotiating repayment plans.
Key Responsibilities:
• Contact customers via phone, email, or mail to collect outstanding debts.
• Maintain accurate records of collection activities and customer interactions.
• Negotiate payment terms and arrangements with customers.
• Provide excellent customer service while effectively managing difficult conversations.
• Collaborate with team members to meet collection targets.
• Stay updated on industry regulations and company policies regarding collections.
• Diploma or Degree; additional education in finance or business is a plus.
Qualifications:
• Proven experience in collections, customer service, or sales is preferred.
• Strong communication and negotiation skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in using collection software and Microsoft Office Suite.
• Detail-oriented and able to work independently and as part of a team.
What They Offer:
• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance.
• Opportunities for professional development and career advancement.
• A supportive and inclusive work environment.
Please submit your resume to careers@morsanhr.co.ke with the subject line “Debt Collector Application.”